However, we have come to the conclusion that we cannot create and sustain regional servers based on the data up to this point. We are aware that many players have been requesting regional servers. An announcement will be made 30 minutes to 1 hour prior to opening those servers in such case. We will have additional servers on standby in case there is a sudden influx of players when the servers open. After looking at the data, we've decided to be more conservative than usual and lower the player-to-server ratio in order to make sure that there will be no waiting queues as we promised. Through our past experience, we’ve discovered what we call an optimal player-per-server ratio to allow pleasant gameplay. We have been able to get rough estimates of how many players will access the game during the Early Access period thanks to the sales data. We wanted to give you more details on the Founder's Servers and make an announcement on the current status of regional servers. We hope that we will be able to work together to raise the sapling that it is now into a tree worthy of legend.ĭetails on the Founder's Server and Regional Servers Thank you for all of your support and enthusiasm for Tree of Savior. () : Major technical issues, abusing/hacking reports PM on the () : Log-in issues, technical problems, bug reports, or other issues. Please make sure to contact us via Support or E-mail only when you are having major technical problems to ensure prompt responses.
#Tree of savior server status eng free#
Announcements regarding new servers : Will be made 30 minutes - 1 hour prior to openingįeel free to contact us on the forums via PM or posts under the Help category with any problems you may have about the game. Scheduled maintenance : Every Tuesday 1:00 - 5:00 a.m. Please check below for important details that you may wish to keep track of. Those that have purchased at least one of the _Founder's Server : Exclusive Access_ products will now be able to access () on Steam. The time to save the world and find the goddesses has finally come! (EDT) on the 4th of April, 2016 so make sure you claim the items before that time. Please refer to the list below for details. We would like to announce the consolatory items that will be provided via the in-game message box. We would greatly appreciate your support in this endeavor. We will make a separate announcement later regarding the details.Ī great number of mistakes have already been made, but we hope to learn from this and deliver you a stable service and an enjoyable game. In order to make up for the inconvenience we have caused you on the first day of our grand opening due to our inability to foresee this event, we would like to provide you with compensation. There was an additional influx of sales, the amount exceeding well over a third of our most recent total sales, and the statistics were not observed in time due to the data refresh being queued.Īs a result, our players experienced heavy lags and connection issues, which is what we previously stated that we would prevent. However, there was an unexpected jump in sales a day prior to our scheduled launch date. They were sufficient enough to support the player base without waiting queues.
We had initially planned 2 servers based on our sales data. Prior to the announcement, please accept our apologies for rather crowded servers with high traffics. In addition, we would like to make an important announcement regarding the number of players accessing our Exclusive Access servers. When we open the Femidian server, we will let you know through a new post announcing its release. Please keep in mind that this is a temporary EU server meant to accommodate players who wish to be transferred to our upcoming server in Europe. We are here to bring you news that our new Femidian server is ready to be opened within the next hour. Thank you for your patience throughout our launch for the past few hours.
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